Category Archives: Service Proz News
Service Proz Launches New Apple App
Service Proz has recently deployed a new version of our mobile application for the Apple family of smart phones and iPads.
After several requests to fully integrate our mobile solution with the desktop version we have now deployed Apple Version 2.0.
The NEW enhancements for our Apple App.
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order and Schedule a Work Order from anywhere. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign, Assign or Reschedule an appointment with just a few clicks.
- The Work Order Request feature received enhancements.
- The Picture attachment function has been improved and now the user can choose the resolution at which to save a photo within the app.
- Now the user can see Work Order History and Customer History from a smartphone or tablet. You now have the ability to perform full work order management and schedule a work order from a smartphone.
- Use Google Navigation for Driving directions within the app for easy mapping to appointments. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
All functions at the User sign on level are enabled from the admin level:
- Define exactly what your field level personnel can and cannot do inside the app.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call or contact us for a trial run and see how our solution is a perfect fit for your business software needs.
Service Proz Launches New Apple, Android Apps
Service Proz has recently deployed a new version of our mobile application for the Apple family of smart phones and iPads. We offer an Android compatible app, as well.
After several requests to fully integrate our mobile solution with the desktop version we have now deployed Apple Version 2.0.
The NEW enhancements for our Apple App.
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order and Schedule a Work Order from anywhere. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign, Assign or Reschedule an appointment with just a few clicks.
- The Work Order Request feature received enhancements.
- The Picture attachment function has been improved and now the user can choose the resolution at which to save a photo within the app.
- Now the user can see Work Order History and Customer History from a smartphone or tablet. You now have the ability to perform full work order management and schedule a work order from a smartphone.
- Use Google Navigation for Driving directions within the app for easy mapping to appointments. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
All functions at the User sign on level are enabled from the admin level:
- Define exactly what your field level personnel can and cannot do inside the app.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call or contact us for a trial run and see how our solution is a perfect fit for your business software needs.
Download the Service Proz app today and contact us for a personal demo to experience the possibilities for your business. Find Service Proz on Google +!
A New Year with a NEW Service Proz
The New Year came in with a bang last week, and we at Service Proz felt it was time to show you some of the amazing things we’ve been working on and new features we 
have for 2014.
In 2013, Service Proz experienced unmatched growth within our company and began delving heavily in mobile application to work along side with our workforce management system.
Some our new features we are excited about:
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Improved Robust App Functionality for iPhone and Android, iPad/Android tablet.Add attachments from the cloud with Google Drive or Drop Box
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Image Attachment (Take a Photo or Attach Existing)
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Signature Capture
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Team Oriented Clock Management
Most recently, we have added new functionality within our mobile work order application with the ability to now add attachments from the cloud with Google Drive or Drop Box, as well as local files. Our updated work order attachment function now adds more functionality to your mobile workforce management app experience.
As always with Service Proz, use our workforce management software in the office, at home or on the go with our mobile app. With brand new and updated features like scheduling and tracking, customer tracking, technician management and recurring billing and inventory management.
You’re not going to want to miss jumping on board with our workforce management system in 2014!
Join us this week and try a Free Trial of Service Proz and find out how we strive to “provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses.”
Celebrate Small Business Saturday with Service Proz
Between Black Friday and Cyber Monday is a day dedicated to supporting small business across the country. Small Business Saturday is Nov.30 this year and American Express says that over 100 million people participated in the event last year and made it a point “Shop Small” in their local communities.
What better way to show your friends in the community that you appreciate their small business in your city or town? It is up to all of us to create strong local economies and grow from there.
Black Friday has become almost a national holiday but if you could spare some of the large crowds and long lines at big box stores to support local businesses; the effects will be immense in your community.
Service Proz fully supports Small Business Saturday this year and urges you to participate in such a worthy cause. Contact us to take advantage of our Small Business Saturday special!
From all of us to all of you, enjoy your Thanksgiving holiday with friends and family—and remember we all have many blessings to be thankful for!
New Workforce Management Features for Android
Service Proz has recently deployed a new version of our mobile application for the Android smart phones and tablets.
After several request to fully integrate our mobile solution with the desktop version we have now deployed Android Version 2.0.
Our new version now gives the user:
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order, anywhere, anytime. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign or Assign or Reschedule a visit with just a few clicks.
We also have added the ability to Input a work order on request. Our customers now have the ability to perform full work order management and schedule a work order from a smart phone. Along with the ability to control your picture or attachment resolution, we also have enabled all functions at the User sign on level. You define exactly what your field level personnel can and cannot do inside the app.
With all of these exciting features there is one left that makes the Service Proz app run seamlessly on your smartphone and that is the integration of Google Nav within the app. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call us for a trial run and see how our solution is a perfect fit to your business software needs.
Workforce Management Apps Are the Future
When Tom Raver started thinking about how to propel his company Fireplace Distributors, Inc., into the future he knew the secret was in workforce management. Gone are the days of keep stacks of papers and full filing cabinets—business documents are heading quickly to cloud storage and mobility is key.
“We all have our systems but no one was able to put the pieces together until Service Proz,” Raver said.
Raver owns a family-owned fireplace distributor in Louisville, Ky. and had been looking tirelessly into workforce management systems until he found the perfect solution with Service Proz. Plus, Raver needed an efficient and easy way to track hundreds of photos his technicians took of completed fireplace installations.
“We tried it all but Service Proz finally allows us to have a picture,” Raver said.
Service Proz is a workforce management system that can offer:
- App development for iPhone and Android for your customers
- Mobility
- Cloud based storage
- Security
- More control over technicians
Raver also went forward with a smartphone app developed by Service Proz that puts Fireplace Distributors literally in the hands of its customers.
Customers can easily download the app for iPhone or Android and schedule appoints by choosing the date, time and service required.
“I’m definitely getting the app done, I’m on board for sure with app development to tie back into Service Proz,” Raver said. “I want to be known as the best service company that sells fireplaces.”
Service Proz, a workforce management vendor, has done the testing and the work for you, our app systems are tailored to the home service and construction industries for simple and organized workforce management for your business.
We are throwing a party!
Please come celebrate with us and our release of the Service Proz app for iPhone! We just launched the iPhone app, and along with our Android app, we now have a complete presence in the smartphone marketplace.
The Service Proz app works from anywhere and you can easily download the app for FREE on Google Play or iTunes and have all of your company’s important information right at your fingertips.
Log in to the Service Proz application the way you normally would on a PC with your username and password and easily access your important business contacts, technicians, sales personnel, billing, and so much more! Update orders or appointments from anywhere with the mobile Service Proz app.
Here are some of the benefits of Service Proz:
- Gain control over your service technicians. Allocate them work when and where your customers need you.
- Increase customer satisfaction by communicating directly. Let your customers know what’s happening and manage their expectations.
- Give your service technicians increased visibility of their workload and expectations with mobile access to scheduled jobs, customer information and time sheets.
- Improve your business’s insight into job visibility and progress, customer alerts, and invoice tracking.
- Reduce billing times by invoicing customers as soon as work is completed.
- Reduce fuel costs through smarter technician routing and focus on the environment by reducing unwanted carbon emissions.
- A secure, reliable, affordable and easy to use solution
Get Connected!
Service Proz is a cloud based workforce management solution for home service businesses. Not every home service business is the same; Service Proz can accommodate those needs as well. Give your company an Iphone or Android application for your customers with the help of Service Proz. We can create an app for your company.
Your customers can contact your company with a click of an app on their smartphone and easily request for service, or possibly just to be contacted by a representative of your company
Contact Service Proz today for your workforce management solutions.
A Christmas Wish
Service Proz wants to wish all of our customers 
and business contacts a happy and healthy holiday season with friends and family. The new year will bring on new challenges and opportunities for us all, in business and our personal life–we wish you the best in all of your endeavors.
Support Small Business Saturday
Between Black Friday and Cyber Monday is a day dedicated to supporting small business across the country. Small Business Saturday is Nov. 24 this year and American Express says that over 100 million people participated in the event last year and made it a point “Shop Small” in their local communities. What better way to show your friends in the community that you appreciate their small business in your city or town. It is up to all of us to create strong local economies and grow from there.
Black Friday has become almost a national holiday but if you could spare some of the large crowds and long lines at big box stores to support local businesses; the effects will be immense in your community.
Service Proz fully supports Small Business Saturday this year and urges you to participate in such a worthy cause.
From all of us to all of you, enjoy your Thanksgiving holiday with friends and family—and remember we all have many blessings to be thankful for!
Smartphones have become an American staple
This week Apple released the iPhone 5 along with iOS6. So many Americans have reserved and bought their new iPhone and the popularity of the Android smartphone is off the charts.
Smartphones have become a staple in personal and business life in the United States. CNN Tech recently reported new research from the Pew Internet and American Life Project that said 45% of cell phone owners say their phone is a smartphone.
Smartphones and cloud based workforce management systems are essential even to small companies with less than 10 employees to a large corporations. With Service Proz cloud based software, smartphones are included with service which makes the Service Proz software even more appealing? And we’ll make it even easier for you this fall!
Take advantage of Service Proz Fall Special for your home service business! You will get one month free of Service Proz workforce management, cloud based software. The service comes in at a special price of $50 per month for 2 users and 2 field level users and $99 per month for 5 users and 5 field level users.
You will have the ability to easily track your customer needs and direct your technicians to the exact task needed to be performed, you will reduce fuel costs and “lost” technicians on the road along with speeding up customer billing and payments.
With all your extra time, you can be focusing on growing your client base while your employees streamline their daily duties.
Contact Service Proz today to take advantage of our Fall Special and start growing your business!
Building a Better Business 