Blog Archives
Service Proz Launches New Apple, Android Apps
Service Proz has recently deployed a new version of our mobile application for the Apple family of smart phones and iPads. We offer an Android compatible app, as well.
After several requests to fully integrate our mobile solution with the desktop version we have now deployed Apple Version 2.0.
The NEW enhancements for our Apple App.
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order and Schedule a Work Order from anywhere. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign, Assign or Reschedule an appointment with just a few clicks.
- The Work Order Request feature received enhancements.
- The Picture attachment function has been improved and now the user can choose the resolution at which to save a photo within the app.
- Now the user can see Work Order History and Customer History from a smartphone or tablet. You now have the ability to perform full work order management and schedule a work order from a smartphone.
- Use Google Navigation for Driving directions within the app for easy mapping to appointments. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
All functions at the User sign on level are enabled from the admin level:
- Define exactly what your field level personnel can and cannot do inside the app.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call or contact us for a trial run and see how our solution is a perfect fit for your business software needs.
Download the Service Proz app today and contact us for a personal demo to experience the possibilities for your business. Find Service Proz on Google +!
New Workforce Management Features for Android
Service Proz has recently deployed a new version of our mobile application for the Android smart phones and tablets.
After several request to fully integrate our mobile solution with the desktop version we have now deployed Android Version 2.0.
Our new version now gives the user:
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order, anywhere, anytime. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign or Assign or Reschedule a visit with just a few clicks.
We also have added the ability to Input a work order on request. Our customers now have the ability to perform full work order management and schedule a work order from a smart phone. Along with the ability to control 
your picture or attachment resolution, we also have enabled all functions at the User sign on level. You define exactly what your field level personnel can and cannot do inside the app.
With all of these exciting features there is one left that makes the Service Proz app run seamlessly on your smartphone and that is the integration of Google Nav within the app. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call us for a trial run and see how our solution is a perfect fit to your business software needs.
We are throwing a party!
Please come celebrate with us and our release of the Service Proz app for iPhone! We just launched the iPhone app, and along with our Android app, we now have a complete presence in the smartphone marketplace.
The Service Proz app works from anywhere and you can easily download the app for FREE on Google Play or iTunes and have all of your company’s important information right at your fingertips.
Log in to the Service Proz application the way you normally would on a PC with your username and password and easily access your important business contacts, technicians, sales personnel, billing, and so much more! Update orders or appointments from anywhere with the mobile Service Proz app.
Here are some of the benefits of Service Proz:
- Gain control over your service technicians. Allocate them work when and where your customers need you.
- Increase customer satisfaction by communicating directly. Let your customers know what’s happening and manage their expectations.
- Give your service technicians increased visibility of their workload and expectations with mobile access to scheduled jobs, customer information and time sheets.
- Improve your business’s insight into job visibility and progress, customer alerts, and invoice tracking.
- Reduce billing times by invoicing customers as soon as work is completed.
- Reduce fuel costs through smarter technician routing and focus on the environment by reducing unwanted carbon emissions.
- A secure, reliable, affordable and easy to use solution
Get Connected!
Service Proz is a cloud based workforce management solution for home service businesses. Not every home service business is the same; Service Proz can accommodate those needs as well. Give your company an Iphone or Android application for your customers with the help of Service Proz. We can create an app for your company.
Your customers can contact your company with a click of an app on their smartphone and easily request for service, or possibly just to be contacted by a representative of your company
Contact Service Proz today for your workforce management solutions.
Android OS topping tablet popularity
The best tablet for your business will feature durability, an easy to use operating system and speed; the Apple iPad has been on top of the market with the best features since its inception—but the Android operating system is making a statement today with great tablets, too, like the Samsung Galaxy Note 10.1 and the Google Nexus 10, according to CNet.com.
CNet adds that the “open-source nature of Google’s Android OS makes it inviting for many hardware manufacturers to try their hand at making an Android-based device.”
The top 5 Android tablets include:
1. Google Nexus 7
2. Asus Transformer Pad Infinity TF700
3. Google Nexus 10
4. Asus Transformer Pad TF300
5. Samsung Galaxy Note 10.1
(CNet.com, pictured: Google Nexus 10)
More and more businesses are using tablets every day for new and innovative uses in the office and out in the field. From the landscaping company or HVAC professional that uses a tablet for work order management, scheduling and billing—tablets are changing the way business is being done.
Let us know which tablet is your favorite and why.
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