Blog Archives

Work Order Management from Mobile Device

Last week we talked about the five benefits of using a desktop for managing work orders, but what about using mobile devices?

In most cases, work order management (WOM) is best done from a desktop. This computer acts as the hub, sending information out to other users. For service-based businesses, the project manager or scheduler uses the desktop. Crews and others working off-site can access this information from their mobile device, using a streamlined version of the WOM software. While the mobile access isn’t as comprehensive as on a desktop, mobile users hold a wealth of information in their hands.

All WOM software offers different features, but let’s look at what users of Service Proz‘ mobile application can do from their phone.

  • Check schedules
  • See maps and routes to job sites
  • Review and adjust project details
  • Comment on project status
  • Add before and after project photos
  • Get client sign-offs on projects
  • Mark jobs ready for billing

The Service Proz solution was made for small service-based businesses. Once the software is set up, the app’s many features will increase productivity and billable hours.

What do you like most about using work order management software? Tell us in the comments section.

button-getstartedDownload the app and try out Service Proz for yourself. While you’re at it, sign up for an account on our website and talk to Billy about scheduling a walk-through!


What are your plans for 2015?


The new year brings new and fresh possibilities to your business! Why not start out 2015 by streamlining your workforce, scheduling and increased mobility for your business?

With Service Proz you can start out the year with a bang with our workforce management software.

Some of our updated features include:

  • The Service Proz app is now updated to seamlessly run efficiently with iOS 8
  • Image attachment
  • Mapping and scheduling
  • Storage of important data in the cloud
  • Team oriented clock management

With Service Proz; using workforce management software in the office, at home or on the go with our mobile app will take your business to the next level. With features like scheduling and tracking, customer tracking, technician management and recurring billing and inventory management your company will never miss an opportunity to increase sales and workforce management!

You’re not going to want to miss jumping on board with Service Proz system in 2015!

Contact us today for a demo of Service Proz and find out how we can provide to “provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses.

Service Proz Integrates Quick Books Desktop with Your Business Needs

QuickBooks is a vital program for many businesses and at Service Proz, we recognized the importance of QuickBooks On Line and QuickBooks desktop integration for your

When you sync the power of your existing QuickBooks application with Service Prozyour business’s important information and data, billing and invoicing, instantly your productivity is matched with Service Proz’s workforce management solution.

Once Service Proz and QuickBooks are synced organizing your company’s important data is a breeze. Service Proz works seamlessly for you because our application is tailored and targeted to the home service industry for your convenience.

The sync process just takes a few clicks and a few minutes from start to finish. Then from one application, Service Proz and QuickBooks are synced and your business can manage customers, employees, billing and invoicing from just one place. All your important business information is securely stored safely in the cloud for convenient, mobile access.

Scheduling Your Work Orders Efficiently

Screenshot of Service Proz Calendar

Scheduling work orders can be somewhat overwhelming for any business. Customers want their job done yesterday, and there are never enough hours in the day to get everything done. There are a number of issues a scheduler or dispatcher has to contend with as far as completing each job on schedule.

  • Is the technician capable?
  • Does he have the knowledge and expertise?
  • Is he capable of handling the additional work?
  • Does he have tools and parts required and tools?

After all of those questions are answered, your technicians go into windshield time. Routing a tech through today’s busy roads is sometimes one of the biggest challenges. With the utilization of Service Proz “Calendar” along with the “Visual Map” and the ability to optimize a route, a scheduler will be equipped with the tools that will help or assist in getting each job completed, and on schedule.

Screenshot of Service Proz Map

With Service Proz scheduling your company’s appointments, work orders and routes; you will easily streamline every business day which saves on fuel and, most importantly, time.

A New Year with a NEW Service Proz

The New Year came in with a bang last week, and we at Service Proz felt it was time to show you some of the amazing things we’ve been working on and new features we Screenshot_2013-08-19-16-33-38have for 2014.

In 2013, Service Proz experienced unmatched growth within our company and began delving heavily in mobile application to work along side with our workforce management system.

Some our new features we are excited about:

  1. Improved Robust App Functionality for iPhone and Android, iPad/Android tablet.Add attachments from the cloud with Google Drive or Drop Box

  2. Image Attachment (Take a Photo or Attach Existing)

  3. Signature Capture

  4. Team Oriented Clock Management

Most recently, we have added new functionality within our mobile work order application with the ability to now add attachments from the cloud with Google Drive or Drop Box, as well as local files. Our updated work order attachment function now adds more functionality to your mobile workforce management app experience.
As always with Service Proz, use our workforce management software in the office, at home or on the go with our mobile app. With brand new and updated features like scheduling and tracking, customer tracking, technician management and recurring billing and inventory management.
You’re not going to want to miss jumping on board with our workforce management system in 2014!

Join us this week and try a Free Trial of Service Proz and find out how we strive to “provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses.”

New Workforce Management Features for Android

Service Proz has recently deployed a new version of our mobile application for the Android smart phones and tablets.

After several request to fully integrate our mobile solution with the desktop version we have now deployed Android Version 2.0.

Our new version now gives the user:

  1. Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
  2. Admin Personnel in the field now can access any work order, anywhere, anytime. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
  3. You can Unassign or Assign or Reschedule a visit with just a few clicks.


We also have added the ability to Input a work order on request. Our customers now have the ability to perform full work order management and schedule a work order from a smart phone. Along with the ability to control Screenshot_2013-08-19-16-33-38your picture or attachment resolution, we also have enabled all functions at the User sign on level. You define exactly what your field level personnel can and cannot do inside the app.

With all of these exciting features there is one left that makes the Service Proz app run seamlessly on your smartphone and that is the integration of Google Nav within the app. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.

Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.

Please call us for a trial run and see how our solution is a perfect fit to your business software needs.

Mobility lets you get back to life

Is your work holding you back from life’s most important milestones? Are you locked down to a desk with your current work order management software? So many companies today have cut the proverbial cord and have gone wireless and mobile. Work is possible from anywhere with mobile and cloud based options offered today.

Schedule appointments and stay in touch with technicians beach side or while enjoying the view of the Appalachians. Catch a week night baseball game while billing customers from the stands.

Today’s business landscape offers so many more solutions to link your home service business with real life and in real time.

Take a quick look at the most recent mobility video from Service Proz and see what the flexibility of mobile business apps can offer your HVAC, electrician, plumbing or home cleaning business.