Blog Archives

Service Proz Launches New Apple App

Service Proz has recently deployed a new version of our mobile application for the Apple family of smart phones and iPads.

After several requests to fully integrate our mobile solution with the desktop version we have now deployed Apple Version 2.0.

The NEW enhancements for our Apple App.

  1. Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
  2. Admin Personnel in the field now can access any work order and Schedule a Work Order from anywhere. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
  3. You can Unassign, Assign or Reschedule an appointment with just a few clicks.
  4. The Work Order Request feature received enhancements.
  5. The Picture attachment function has been improved and now the user can choose the resolution at which to save a photo within the app.
  6. Now the user can see Work Order History and Customer History from a smartphone or tablet. You now have the ability to perform full work order management and schedule a work order from a smartphone.
  7. Use Google Navigation for Driving directions within the app for easy mapping to appointments. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.

All functions at the User sign on level are enabled from the admin level:

  • Define exactly what your field level personnel can and cannot do inside the app.

Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.

Please call or contact us for a trial run and see how our solution is a perfect fit for your business software needs.

Service Proz Launches New Apple, Android Apps

image (3)Service Proz has recently deployed a new version of our mobile application for the Apple family of smart phones and iPads. We offer an Android compatible app, as well. 

After several requests to fully integrate our mobile solution with the desktop version we have now deployed Apple Version 2.0.

The NEW enhancements for our Apple App.

  1. Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
  2. Admin Personnel in the field now can access any work order and Schedule a Work Order from anywhere. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
  3. You can Unassign, Assign or Reschedule an appointment with just a few clicks.
  4. The Work Order Request feature received enhancements.
  5. The Picture attachment function has been improved and now the user can choose the resolution at which to save a photo within the app.
  6. Now the user can see Work Order History and Customer History from a smartphone or tablet. You now have the ability to perform full work order management and schedule a work order from a smartphone.
  7. Use Google Navigation for Driving directions within the app for easy mapping to appointments. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.

All functions at the User sign on level are enabled from the admin level:

  • Define exactly what your field level personnel can and cannot do inside the app.

Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.

Please call or contact us for a trial run and see how our solution is a perfect fit for your business software needs.

Download the Service Proz app today and contact us for a personal demo to experience the possibilities for your business. Find Service Proz on Google +!

We are throwing a party!

Please come celebrate with us and our release of the Service Proz app for iPhone! We just launched the iPhone app, and along with our Android app, we now have a complete presence in the smartphone marketplace.

The Service Proz app works from anywhere and you can easily download the app for FREE on Google Play or iTunes and have all of your company’s important information right at your fingertips.

Log in to the Service Proz application the way you normally would on a PC with your username and password and easily access your important business contacts, technicians, sales personnel, billing, and so much more! Update orders or appointments from anywhere with the mobile Service Proz app.

Here are some of the benefits of Service Proz:

  • Gain control over your service technicians.  Allocate them work when and where your customers need you.
  • Increase customer satisfaction by communicating directly.  Let your customers know what’s happening and manage their expectations.
  • Give your service technicians increased visibility of their workload and expectations with mobile access to scheduled jobs, customer information and time sheets.
  • Improve your business’s insight into job visibility and progress, customer alerts, and invoice tracking.
  • Reduce billing times by invoicing customers as soon as work is completed.
  • Reduce fuel costs through smarter technician routing and focus on the environment by reducing unwanted carbon emissions.
  • A secure, reliable, affordable and easy to use solution

photo (1) photo (2)

Get Connected!

Service Proz is a cloud based workforce management solution for home service businesses. Not every home service business is the same; Service Proz can accommodate those needs as well. Give your company an Iphone or Android application for your customers with the help of Service Proz. We can create an app for your company.
Your customers can contact your company with a click of an app on their smartphone and easily request for service, or possibly just to be contacted by a representative of your company

Contact Service Proz today for your workforce management solutions.