Blog Archives
Service Proz Launches New Apple App
Service Proz has recently deployed a new version of our mobile application for the Apple family of smart phones and iPads.
After several requests to fully integrate our mobile solution with the desktop version we have now deployed Apple Version 2.0.
The NEW enhancements for our Apple App.
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order and Schedule a Work Order from anywhere. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign, Assign or Reschedule an appointment with just a few clicks.
- The Work Order Request feature received enhancements.
- The Picture attachment function has been improved and now the user can choose the resolution at which to save a photo within the app.
- Now the user can see Work Order History and Customer History from a smartphone or tablet. You now have the ability to perform full work order management and schedule a work order from a smartphone.
- Use Google Navigation for Driving directions within the app for easy mapping to appointments. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
All functions at the User sign on level are enabled from the admin level:
- Define exactly what your field level personnel can and cannot do inside the app.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call or contact us for a trial run and see how our solution is a perfect fit for your business software needs.
Service Proz Launches New Apple, Android Apps
Service Proz has recently deployed a new version of our mobile application for the Apple family of smart phones and iPads. We offer an Android compatible app, as well.
After several requests to fully integrate our mobile solution with the desktop version we have now deployed Apple Version 2.0.
The NEW enhancements for our Apple App.
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order and Schedule a Work Order from anywhere. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign, Assign or Reschedule an appointment with just a few clicks.
- The Work Order Request feature received enhancements.
- The Picture attachment function has been improved and now the user can choose the resolution at which to save a photo within the app.
- Now the user can see Work Order History and Customer History from a smartphone or tablet. You now have the ability to perform full work order management and schedule a work order from a smartphone.
- Use Google Navigation for Driving directions within the app for easy mapping to appointments. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
All functions at the User sign on level are enabled from the admin level:
- Define exactly what your field level personnel can and cannot do inside the app.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call or contact us for a trial run and see how our solution is a perfect fit for your business software needs.
Download the Service Proz app today and contact us for a personal demo to experience the possibilities for your business. Find Service Proz on Google +!
A New Year with a NEW Service Proz
The New Year came in with a bang last week, and we at Service Proz felt it was time to show you some of the amazing things we’ve been working on and new features we 
have for 2014.
In 2013, Service Proz experienced unmatched growth within our company and began delving heavily in mobile application to work along side with our workforce management system.
Some our new features we are excited about:
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Improved Robust App Functionality for iPhone and Android, iPad/Android tablet.Add attachments from the cloud with Google Drive or Drop Box
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Image Attachment (Take a Photo or Attach Existing)
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Signature Capture
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Team Oriented Clock Management
Most recently, we have added new functionality within our mobile work order application with the ability to now add attachments from the cloud with Google Drive or Drop Box, as well as local files. Our updated work order attachment function now adds more functionality to your mobile workforce management app experience.
As always with Service Proz, use our workforce management software in the office, at home or on the go with our mobile app. With brand new and updated features like scheduling and tracking, customer tracking, technician management and recurring billing and inventory management.
You’re not going to want to miss jumping on board with our workforce management system in 2014!
Join us this week and try a Free Trial of Service Proz and find out how we strive to “provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses.”
Celebrate Small Business Saturday with Service Proz
Between Black Friday and Cyber Monday is a day dedicated to supporting small business across the country. Small Business Saturday is Nov.30 this year and American Express says that over 100 million people participated in the event last year and made it a point “Shop Small” in their local communities.
What better way to show your friends in the community that you appreciate their small business in your city or town? It is up to all of us to create strong local economies and grow from there.
Black Friday has become almost a national holiday but if you could spare some of the large crowds and long lines at big box stores to support local businesses; the effects will be immense in your community.
Service Proz fully supports Small Business Saturday this year and urges you to participate in such a worthy cause. Contact us to take advantage of our Small Business Saturday special!
From all of us to all of you, enjoy your Thanksgiving holiday with friends and family—and remember we all have many blessings to be thankful for!
Workforce Management Apps Are the Future
When Tom Raver started thinking about how to propel his company Fireplace Distributors, Inc., into the future he knew the secret was in workforce management. Gone are the days of keep stacks of papers and full filing cabinets—business documents are heading quickly to cloud storage and mobility is key.
“We all have our systems but no one was able to put the pieces together until Service Proz,” Raver said.
Raver owns a family-owned fireplace distributor in Louisville, Ky. and had been looking tirelessly into workforce management systems until he found the perfect solution with Service Proz. Plus, Raver needed an efficient and easy way to track hundreds of photos his technicians took of completed fireplace installations.
“We tried it all but Service Proz finally allows us to have a picture,” Raver said.
Service Proz is a workforce management system that can offer:
- App development for iPhone and Android for your customers
- Mobility
- Cloud based storage
- Security
- More control over technicians
Raver also went forward with a smartphone app developed by Service Proz that puts Fireplace Distributors literally in the hands of its customers.
Customers can easily download the app for iPhone or Android and schedule appoints by choosing the date, time and service required.
“I’m definitely getting the app done, I’m on board for sure with app development to tie back into Service Proz,” Raver said. “I want to be known as the best service company that sells fireplaces.”
Service Proz, a workforce management vendor, has done the testing and the work for you, our app systems are tailored to the home service and construction industries for simple and organized workforce management for your business.
Save time with email management and cool apps!
Just like most Americans, you are probably on the go constantly! Running to the office, meetings, the grocery store, meeting friends, going to the gym and the list goes on and on.
Do you feel like you need three or four extra hours in the day to get everything done? You are not alone!
According to a blog from Microsoft, it’s not necessarily that you don’t have enough time; it’s how you are managing your hectic days that make the most impact.
The post from Microsoft says that the best way to begin managing your time more efficiently is to create a detailed to-do list and keep your email under control.
- Make sure you have folders set for any email from bills, to work emails or even your children’s school.
- Also, unsubscribe from emails that you aren’t interested in or don’t provide you any interesting content. For example, if you don’t shop at a certain store anymore, unsubscribe from their daily sale email.
- Also, don’t be an email hoarder! Get rid of what you don’t need and file the rest away.
In today’s 24/7 working world there also are other ways to trim time with the all-important smartphone to make more time for what you WANT to do.
Using a smartphone in business today, whether you are a sales professional or operate a home cleaning business, is essential for time management. You may think that you don’t want to rely so much on a smartphone but there are amazing applications that can save so much time.
This year Turbo Tax is flaunting a new service where you can take a photo of your W-2 and file your taxes from your smartphone! Many tax preparations are more involved but for thousands of people, this is a HUGE time saver.
Expensify is an app that tracks your business expenses and mileage while traveling for business. You can take photos of receipts and even send to your employer, or have your employees send to you!
Dragon Dictation is a speech-to-text app that is a timesaver for anyone that sends texts! Just speak your text and it appears on your phone, the app claims to be 5 times faster than typing!
Here’s one more that we find amazing; Fast Customer. The app actually will maneuver through any automated phone system, waiting until it is connected to a real person. Beyond the time saving aspect, this app will help keep your blood pressure under control!
Building a Better Business 