Monthly Archives: August 2013
New Workforce Management Features for Android
Service Proz has recently deployed a new version of our mobile application for the Android smart phones and tablets.
After several request to fully integrate our mobile solution with the desktop version we have now deployed Android Version 2.0.
Our new version now gives the user:
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order, anywhere, anytime. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign or Assign or Reschedule a visit with just a few clicks.
We also have added the ability to Input a work order on request. Our customers now have the ability to perform full work order management and schedule a work order from a smart phone. Along with the ability to control your picture or attachment resolution, we also have enabled all functions at the User sign on level. You define exactly what your field level personnel can and cannot do inside the app.
With all of these exciting features there is one left that makes the Service Proz app run seamlessly on your smartphone and that is the integration of Google Nav within the app. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call us for a trial run and see how our solution is a perfect fit to your business software needs.