Blog Archives
New Workforce Management Features for Android
Service Proz has recently deployed a new version of our mobile application for the Android smart phones and tablets.
After several request to fully integrate our mobile solution with the desktop version we have now deployed Android Version 2.0.
Our new version now gives the user:
- Better visibility and functionality from an Admin Level along with some enhancements at the Field Level.
- Admin Personnel in the field now can access any work order, anywhere, anytime. You can see your field level technician’s work load and adjust if necessary, directly from your smart phone or tablet.
- You can Unassign or Assign or Reschedule a visit with just a few clicks.
We also have added the ability to Input a work order on request. Our customers now have the ability to perform full work order management and schedule a work order from a smart phone. Along with the ability to control your picture or attachment resolution, we also have enabled all functions at the User sign on level. You define exactly what your field level personnel can and cannot do inside the app.
With all of these exciting features there is one left that makes the Service Proz app run seamlessly on your smartphone and that is the integration of Google Nav within the app. Pull up directions for any appointment along with tracking the most efficient use of your technicians’ time and fuel costs.
Service Proz would be more than happy to demo our new Work Force Management Mobile Application for you.
Please call us for a trial run and see how our solution is a perfect fit to your business software needs.
Mobile apps carry home service businesses into the future
Did you ever imagine in our lifetime that we would be able to remotely scan a credit card, shop easier with QRS codes, or video chat with a loved one on a smartphone from anywhere around the world? Well, we are there with our amazing technology and are moving forward each and every day to the next “big” thing!
Our current technology that encourages mobility is a great advancement in the business industry and can be applied to your home service business as well! Many small and mid-sized businesses are moving to cloud computing for data and document storage because of the ability to access the information anywhere.
With Service Proz mobility features, we are ready to help you move forward and take advantage of these time-saving mobility features.
With the ease of Service Proz mobility your employee or field tech will receive a work order on their smartphone, from there they can clock in, update the current work order and even attach an image to the work order—like a photo of a product or receipt.
Service Proz mobility will help your business save time and money on office supplies, gas and most importantly energy. Best of all, quickly invoice after the job is complete! There will not be any more confusion on a requested task during a service call or lost technicians in the field! The Service Proz app will easily organize all of these important business duties, all in one place.
Please contact us today if you would like to try Service Proz for your home service business!