Blog Archives

Sync Service Proz with QuickBooks for a new era of efficiency

Presentation1Everyday it seems like there is one more piece of technology to harness and new advancements released.

And doesn’t everything from your smartphone, iPod, iPad, tablets, etc. need to be synced together for optimal use? There are cords and programs that, at times, can seem overwhelming that all of these technologies link together BUT once they are linked your productivity skyrockets!

This also is true when you harness the power of your existing QuickBooks application and sync it with Service Proz–uniquely designed by professionals for the home service industry. 

With just a few clicks your customer’s and your business’s important information and data, including things like billing and invoicing, are synced for the unmatched productivity provided by Service Proz workforce management solution.

Once Service Proz and QuickBooks are synced the possibilities of organizing your company’s important data is endless! You will have more time to focus on your business and your customers. Service Proz works seamlessly for you because Service Proz is tailored and targeted to the home service industry for your convenience and your company’s success.

Once the QuickBooks application is open on your computer, it literally takes just a few clicks to upload and sync data with the two applications. All the information you need for your company will then be right at your fingertips.

Now, from just one application, once Service Proz and QuickBooks are synced, you can manage customers, employees, billing and invoicing from just one place. That means either from the office, on the road or on a vacation! And all the information is stored securely and safely in the cloud for mobile access from just about anywhere giving you more time to do just about anything!

Please contact Service Proz today for more information or a free demo to begin your journey to increased efficiency for your company!

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Get Your Head in the Cloud!

The way we engage and interact today is far different than it was 10 years ago, thanks to the World Wide Web; that’s the Internet.  If you stop to think about it, we trust the Internet with a lot of our information; we enter credit card numbers to pay for goods on sites like Amazon; we tell people how our day went on Facebook; we exchange messages, photos, and other personal information all the time sometimes without necessarily realising that it’s the Internet that’s making this communication so easy.  It is because of this that it still shocks me when businesses ignore the chance of enhancing their business in one way or another because the enhancement (usually a Service as a Software) is in the cloud.

What does “in the cloud” mean exactly? 

The “cloud” is simply a fashionable name for running applications and holding data, securely of course, in the Internet.  But let’s keep in simple: if you have used an email package such as Gmail, Hotmail, or Yahoo Mail then you have already embraced the cloud.  Nothing is held on your PC, mobile device or tablet, and you can access your email from anywhere in the world.  It’s that simple.  Now just take the same concept and apply it to the world of business applications.

What are the benefits of being in the cloud?

1.        Security

The cloud is immune from natural disasters such a flooding, hurricanes, and fires.  If you still operate on a paper filing system, or use downloaded software on your PCs and you become the victim of a natural disaster, say goodbye to your business records.  If your computer crashes, say goodbye to your business records.  This worry is eliminated by using the cloud.  Your information is hosted on secure servers, and is backed-up on a daily, sometimes minute-by-minute basis.  Your office could burn down, and you could lose everything; however by embracing the cloud you can go to Best Buy, buy a laptop, and continue running your business all in the very same hour.

Some people worry about data security in the cloud.  However companies that offer cloud computing use encryption to guard against hackers, or other ways company data could be shared.  This means your data is for your business’s eyes only, and cannot and will not be shared.

 2.       Freedom and Flexibility

By operating your business using cloud applications, you have the freedom and flexibility to access your business information from anywhere at any time, as long as you have an internet connection.  You can access information straight from your smart phone on the road, or from someone else’s laptop.  You aren’t confined to laptops or PC’s that have your downloaded software on them.

3.       Reduced Costs

With cloud applications, you don’t need an IT team, servers, or other large expenses that often come with downloadable software.  Updates are included in the low monthly subscription fees and you aren’t tied to paying for a large “piece” of software.  If you don’t like what your cloud based software does, you can simply cancel your subscription and move on.  There is no risk of purchasing a product and spending the time downloading and implementing it, just to realize that it doesn’t actually help your business, or isn’t what you are looking for.  The cost is manageable for small businesses, and the rewards are high.

The truth is, thanks to Apple’s Apps, CRM companies like Salesforce, and a strong push for social media and digital marketing in the business world, the cloud IS the future.  Quite frankly, businesses that don’t recognize this, and don’t act accordingly, will be easily surpassed by those businesses that embrace the idea that new technological advances will indeed give them the competitive upper hand.  At the end of the day, as a service company, how do you expect to deliver the same value that a competitor with information at their fingertips 24/7 can?  The solution is: get your head IN the CLOUD.  It’s designed to make your life easier, so maybe it’s time for you to embrace it.

For more information on why the cloud is the way to go, watch this video produced by Salesforce:

3 Essential Reasons for an Online Business Management Solution

Why Scheduling with a Whiteboard Can be Detrimental to your Home Service Business

With the economy still suffering and customers becoming increasingly demanding and choosy when picking a service, home service businesses must be at the top of their game in order to remain successful and profitable.  One of the best ways to stay ahead of your competition, provide superior customer service, and save time and money is to streamline your business processes.  In this day and age, a business simply cannot survive in the longer term without investing in the technological advances that are now available.  Things like a well-designed website, smart phones, and a comprehensive accounting system are essential to the longevity of any home service business.  But the most important technological investment a company can make is an end-to-end business management solution.

Why?  Here are 3 reasons this is a must for the survival of your home service business:

1.  Saves Time and Money

With features like drag-and-drop scheduling, route optimization, recurring billing and mobile access, an end-to-end business Biddingmanagement solution hugely impacts efficiency and resources.  Employees spend less time on paperwork, in all aspects of the business from scheduling to accounting, and anyone in business can tell you that “time is money”.

2.  Increases Customer Satisfaction

Promise and deliver the best customer service to your current and potential customers with features like a customer portal, contact management, and technician access to important information through their mobile devices.  By having customer preferences at your fingertips and simplifying your customers’ lives with signature capture and the ability to pay their bills online helps you exceed their expectations.

3.  Reduces Human Error

From scheduling, to accounting, to navigating to a customer’s house, there are many things that can go wrong.  A business management solution helps reduce these errors by consistently performing calculations for you; giving you complete access to all your information whenever and wherever it is needed; and even providing accurate directions and routes to customers’ locations.  These all ensure that you are creating a professional and trustworthy business.

A complete business management solution, like Service Proz, WILL streamline your business processes.  Not only does it keep all your business information and interactions safely in one place (online) which makes your business easier to track at every step of the way, but it also gives you immediate access to the resources you need, such as reports, contracts, proposals, and invoices.  It takes the guesswork out of running your business and the interface is so easy to use that anyone who uses Facebook can navigate it easily.

With all these benefits and more, and at a low monthly cost, the question becomes, why wouldn’t you make the investment for your business?  What are you waiting for?