Workforce Management is more than just scheduling

Workforce management is far more than a human resources term or just a way to schedule employees. Managing your workforce is one of the most important aspects of your home service business to maintain happy clients and a high level of service for your customers.

Workforce Management covers customer management, billing, technician management, scheduling–and what Service Proz provides is a way to make all of this mobile!

For example, with Service Proz your employees can clock in at an appointment, check exact job duties from their smartphone along with pulling up a map with directions. At the home office, managers have the ability to schedule technicians, create work orders and bill customers with just a few clicks.

The mobility of using Service Proz in the office and in the field, along with the freedom of using cloud-based software is what will set your HVAC, cleaning or even plumbing company apart from the others.

In the end you save time, money and please your valuable customers with excellent service.

Service Proz can handle your workforce management competitively in today’s market. Contact us today for more information and this fall receive one month free with new service.

Posted on October 9, 2012, in Service Proz features and tagged , , , . Bookmark the permalink. Leave a comment.

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