As the year draws to a close, it’s natural to take a moment to reflect on the past twelve months; the good things; the bad things; successes; proud moments; and the things that we’d rather not mention!
But while reflection serves a useful purpose in helping to learn from past experiences, most of the energy and thought that goes into running a successful home service business is best invested in the future; the plans, goals, strategy, and objectives for the coming year.
With the start of 2012 imminent, here are three New Year Resolutions that home service businesses should consider implementing to increase efficiency and productivity, for a head start in the new year.
1. Review your website content
It may seem obvious but the content on your website is what draws attention to your products and services; it generates demand and interest. But what is less obvious is that your performance in Internet search (i.e., how far up the list you appear in Google when someone searches for information that is connected with your business) is not just based on the quality of the content, but also on how recent this is: how often you refresh and update your website. Search engines like new information; it makes you appear fresh and new. Your first resolution for 2012 is: Refresh the content on your website (even just a little).
2. Promote your services
Start the year with a drive to increase demand for your products and services. But here is a problem: many customers will have little spare cash available after the Christmas season so what can you do? Consider offering special January offers to tempt them to part with their cash or partner with a daily deals website such as Groupon. Your second resolution for 2012 is: Tempt customers by offering them something irresistible (in limited quantities, of course!)
3. Change the way you work
Many home service businesses have operated in the same way for years, and for one simple reason: it works. But that doesn’t mean in today’s more competitive market that this is the best way of working. Challenge yourself; question the way you work; see if your working methods can be improved; invest in a comprehensive service management solution. Your third resolution for 2012 is: Change the way you work. If you see perfection, then look again…
As the year starts, plan ahead for a successful and profitable year. What other resolutions will your home service business be following in 2012?